Dish Network - the Basic Troubleshooting You Should Know
Posted: Sunday, May 21, 2006
by Shawn
So what will you do when you experience a technical problem with your dish network? Problems such as snowy screen, unstable signal receive, TV blackout, etc. There are times when you are alone and these unforeseen problems come out from no way. Argghh.. Disturbing my precious high definition crystal clear television moment! What will you do with your dish network then? Smash your receiver? Breaking your TV?
1-800-333-DISH (3474) is the contact number of Dish Network technical support team. Just give them a call and they will try their best to fix your problem. However, it’s recommended for you to try fixing it out before calling the tech support. Below are checklists on what you should do.
- Firstly, reset your receiver by pressing and holding the Front Panel Power button on your satellite receiver for 10 seconds. Your receiver will reset and return to normal within a few minutes. This is to set the receiver to default setting in case you have made some unnecessary setting changes.
- Secondly, check that your TV is set to channel 3 or 4. If your remote control is identified by a blue number 2, also try channel 60 or 73.
- Thirdly, make sure the receiver is continuously connected to a working phone line. Without the phone line, receiver is unable to communicate with the dish.
- Fourthly, check out the low battery indicator on your TV screen and be sure to replace the batteries in your remote control as necessary. We will easily miss this part as this seldom happens still it’s an important step.
- Fifthly, check the dish outside your house whether there is anything that blocking your satellite signals (tree branches, snow, etc). Obstacles always cause snowy screen so be sure your dish is free from those things.
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Top-level comments on this article: (5 total)Thanks, wish I'd seen this sooner. monkeyed for over and hour on my own and on step 1, I had my picture back. You are great!!I live at Mallard Bay Apartments in Merrillville,Indiana and they installed this nightmare Dish TV abouut 6 months ago and it has been a constant problem. Right now my TV has been out over two weeks. I am 84 yrs old and only watch TV daily as I do not get out often. I have begged the office for help and they just say nothing can be done. Why does the Better Business Bureau and the Govermnent do something about these crooks. The management at Mallard is very unconcerned and rude about my complaints. They should be 84, alone and house bound and see how they feel.i'm sorry to hear.. ma'am we'd like to help you.. please call.. a tech sup rep wil b waiting for you 24/7..
Not so much. Did all the steps and still nothing! Called dish network and put on hold for hours with no results!
Excellent advice. I am always fearful of touching anything, because it's satellite. But you have given us some basic troubleshooting tips that may avoid a call to the Dish. Thanks.
Any other ideas how to power down dish 2800. It will not power down, will not read smart card, will not respond to remote.
Thanks a bunch! Blank screen, nothing worked. Pulled the power cord out of the wall for ten potatoes, then plugged her back in. Back to normal. Thankful for "teh intrawebs" when hubbie is out of town!i have the same problem blank screen but i have the voice
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